Data protection, terms of use, passo·clock and cookies.

Data protection notice (FADP)

Last updated: 11 November 2026. This notice describes how passo·oltre collects, uses and protects the personal data of candidates and partner agencies, in accordance with the Swiss Federal Act on Data Protection (FADP).

Data controller

passo oltre SNC - Stráda dra Cavéta 8, 6967 Dino - Ticino - UID: CHE-350.270.715
Contact: info@passo-oltre.ch

What data we collect

• Candidates: first name, last name, photo, email, phone, place of residence (postcode and town only, never the street), profession, years of experience, languages spoken, chosen language region, availability, CV (if uploaded) and additional notes. After an assignment, agencies may also record a rating (1 to 5 stars, with an optional comment) and the hours worked.
• Documents and ratings: the documents you upload (CV, ID document, work permit, certificates, diplomas) are visible to an agency only after it declares interest in your profile; we record which agency does so and when. Ratings given by agencies are shown to other agencies only as an average and total hours, without the agency name or the comment.
• Service messages: we may write to you about your profile (for example to ask you to confirm the new consent). We do not send advertising.
• Partner agencies: company name, contact person's name, email, phone, location, placement sectors and the content of the message sent via the contact form.
• Minimal technical data necessary for the site to function (see Cookie policy).

Purposes and legal basis for processing

Candidates' data is made visible exclusively to partner placement agencies, and only after explicit consent given in the form. Before the profile becomes visible, our team checks the details and uploaded documents (for example photo, CV, diplomas and driving licence). Partner agencies then see photo, first and last name, profession, experience and languages; email, phone number, CV, certificates and diplomas become visible only to the agency that declares interest in that candidate. No transmission takes place without consent. Agencies' data is used solely to evaluate and manage the collaboration request.

Recipients and data transfer

Data is shared with the partner agencies selected by the candidate and with the technical providers that make the service possible (website hosting and sending notification emails). Some of these providers may process data on servers located outside Switzerland, including in the United States; in such cases we adopt the safeguards required by the FADP for cross-border data transfers (standard contractual clauses or adherence to recognized adequacy frameworks).

Providers that process data on our behalf: hosting of the site and database; email delivery (Brevo, France, European Union, when enabled); automatic translation of chat messages and job texts (DeepL, Germany, European Union); search for Swiss addresses in passo·clock (swisstopo, Swiss Confederation: it only receives the address searched for, not who searches). The site maps in passo·clock are loaded from OpenStreetMap, which sees the IP address of whoever opens the map.

Data retention

Candidates' data is retained until consent is withdrawn or for a maximum of 24 months from the last profile update, after which it is deleted or anonymized. Agencies' contact details are retained for the duration of the collaboration.

Your rights

You can access your data, request its correction or deletion, object to processing, or withdraw previously given consent at any time - via the personal link received by email or by writing to info@passo-oltre.ch. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

Security

We implement appropriate technical and organizational measures (encrypted connections, restricted data access) to protect data against unauthorized access, loss or disclosure.

Changes to this notice

We reserve the right to update this notice. Material changes will be communicated via a notice on the site.

passo·clock: working hours

Last updated: 13 November 2026. passo·clock is the working-hours app (website app.passo-oltre.ch/passo-clock, iPhone app and Android app). It is used by employees, team leaders, agencies and client companies. Everything above applies; these are the additional rules for passo·clock.

Who decides about the data

The hours serve the employment relationship between you and your agency or company: they decide which data is recorded and why, and they are the controllers. passo oltre SNC provides the app and stores the data on their behalf, following their instructions and a written agreement (art. 9 FADP). For questions about your hours, contact your agency or company, or us: we will forward the request.

Which data

• Account: name, email, phone (if given), language, password (stored only as an encrypted fingerprint, never readable), role and agency or company.
• Work: days with start, end and breaks, overtime, travel, meals, night and holiday work, absences, notes, jobs and sites with their address, expenses and materials.
• Absences: only the type (for example holiday, illness or accident) and the dates are recorded, never a diagnosis or medical certificate inside the app.
• Reports and signatures: weekly and monthly reports, name of the signer, date and signature drawn on the screen.
• Photos and documents you choose to attach to a job.
• Activity log: who changed what and when, so hours can be checked in case of a dispute.

passo·clock does not use GPS location, does not track movements, shows no advertising and uses no tracking tools.

Who sees the hours

Only people connected to your work see your hours: the team leader and the office of the company you work for, the agency that placed you and, for the reports they sign, the client of the site. passo·oltre staff access them only for technical support or when required by law. The data is never sold or used for other purposes.

How long

Hours and signed reports are kept for as long as the employer must keep them by law (as a rule at least 5 years after the end of the year, art. 73 ArGV 1/OLT 1), then deleted. If you delete your account (passo·clock → Profile → Delete account), name, email, phone and password are deleted immediately; hours already submitted stay with the agency or company as a work record, marked «Deleted user».

iPhone and Android apps

The iPhone and Android apps open passo·clock and add a few phone features: camera and photos (only when you choose to attach something or scan a QR code), confirmation vibrations, pull to refresh. They collect no data other than what is described here and do not share it with third parties.

Deleting your account and data

In the app: Profile → Delete account. If you can no longer sign in, write to info@passo-oltre.ch from your account's email address: we delete the account within 30 days and confirm by email. Name, email, phone and password are deleted; hours already submitted stay with the agency or company as a work record (legal obligation), marked «Deleted user», and are deleted at the end of the retention period.

Your rights

You can see your hours at any time in the app, correct them until they are confirmed, and request a copy or correction of your data from info@passo-oltre.ch or from your agency or company.

Terms of use

Last updated: 11 November 2026. They apply to the passo-oltre.ch website, the agency portal, passo·clock and the mobile apps (together: «the platform»). By using the platform you accept these terms.

Nature of the service

passo·oltre collects candidate profiles and, upon explicit request, forwards them to the partner placement agencies active in the chosen region. The platform does not select candidates, conduct interviews or hire anyone, and is not a party to any employment contract between candidate and agency or employer.

Requirements to use the service

To create a profile you must be at least 18 years old and provide truthful, accurate and up-to-date information. Users are responsible for the accuracy of the data entered in the form, including the content of the uploaded CV.

Access and account

Codes, access links and passwords are personal and must not be shared. If you think someone is using them in your place, write immediately to info@passo-oltre.ch. We may suspend access that is misused or used against these terms.

Permitted use

The platform may only be used to look for work, place staff or record working hours, in the way its pages provide. In particular it is forbidden to:

• systematically copy or extract jobs, profiles, lists or other data, including with automated programs (robots, scrapers), except search engines that respect the robots.txt file;
• copy, imitate or recreate the platform, its functioning, texts or look, in whole or in part, to offer a similar service;
• decompile or analyse the code in order to rebuild it, bypass access or rate limits, attempt to enter restricted areas or run security tests without our written permission;
• enter false data, other people's data without their consent, malicious software or unlawful content;
• use candidate or employee data for purposes other than those for which it was shared.

passo·clock

Whoever records hours confirms they are true. Signing a report counts as confirming the hours shown. passo·oltre provides the tool but is not the employer: it does not calculate wages and does not check that the hours entered match the work done; that is up to the agency or company. Hours entered offline are sent as soon as the connection returns: until the app shows them as saved, they have not arrived yet.

Liability

All decisions regarding selection, interviews and hiring remain the sole responsibility of the partner placement agency. passo·oltre does not guarantee that forwarding a profile will lead to contact, an interview or employment, and is not liable for decisions made by partner agencies. We do our best to keep the platform running at all times but cannot guarantee uninterrupted operation; to the extent permitted by law, we are liable only for intent or gross negligence.

Free for candidates

The service is free for candidates. Any fees related to placement are borne exclusively by the partner agency, in the event of hiring, according to the agreement between the agency and passo·oltre.

Partner agencies and companies

Collaboration with a partner agency or with a company that uses passo·clock is governed by a separate written agreement defining fees, processing of data on their behalf, verification procedures and termination conditions. Submitting the "Become a partner agency" form is an initial contact request, not a binding commitment.

Intellectual property

The software, code, databases, texts, brand, logo and design of the platform are owned by passo oltre SNC or used under licence, and are protected by the Copyright Act (CopA) and the Unfair Competition Act (UCA, in particular art. 5). Using the platform grants no rights over them. Any reproduction or reuse without our written consent is prohibited.

Breaches

If these terms are breached we may block access, even without notice, delete unlawful content and claim damages. Serious abuse (for example unauthorised access or copying the platform) may be reported to the authorities.

Changes to the service and to these terms

We reserve the right to modify, suspend or discontinue the service at any time, with reasonable notice where possible. Important changes to these terms are announced on the site; continuing to use the platform after the announcement counts as acceptance.

Governing law and jurisdiction

These terms are governed by Swiss law. The place of jurisdiction is Lugano (Ticino), subject to mandatory places of jurisdiction provided by law (for example for employees).

Cookie policy

Last updated: 11 November 2026. This page explains which cookies and similar technologies (e.g. browser local storage) the passo·oltre site uses.

Technical cookies / local storage

The site uses only technical technologies necessary for its operation, for example to remember the language and the theme (light or dark) you chose. This data stays only on your device, is not transmitted to us or third parties, and does not require consent under the FADP.

Session cookie

Anyone who signs in to their profile, the agency portal or passo·clock receives a technical cookie that keeps them signed in. It contains only a random code (our database keeps only a fingerprint of it), expires on its own and is deleted when you sign out. Without this cookie you cannot stay signed in, so it does not require consent.

Campaign code

If you reach the site from a flyer, a QR code or a link from one of our campaigns, the address contains a short code (for example ?c=school-lugano). Your browser keeps it for 30 days; if you sign up, we store it with your profile to know which channels work. The code identifies the campaign, not the person. Visits from a campaign are counted anonymously, per day.

No profiling or marketing cookies

The site currently does not use analytics, marketing or profiling cookies, and does not share browsing data with third parties for advertising purposes.

If we activate analytics cookies in the future

Should statistical analysis tools be introduced in the future (e.g. to understand which pages perform best), explicit consent will be requested, with the option to decline, without affecting access to the site.

How to manage cookies from your browser

You can delete data saved by the site at any time from your browser's privacy settings (browsing history and site data).